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Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank, pension provider or intermediary. If your complaint is not successful you can refer it to the Financial Ombudsman Service or the Pension Ombudsman yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.

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Category: Unaffordable Lending

Accepting a Claim Refund….and regretting ...

This article will apply to you if: you have made an Unaffordable Lending claim against your lende...

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Repayments whilst your claim is being looked into

This article is for you if… You’ve made an Unaffordable Lending claim against your lender and you...

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Unreliable Income – upheld affordability claims

Some people are wrongly provided with lending they cannot afford to pay back. This might be becau...

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‘Repeat Lending’ – upheld claims

Customers who use high-cost short-term credit or doorstep loans may find that they repeatedly go ...

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Irresponsible Lending to the self-employed

In principle, lending money to a self-employed person is not any worse than lending money to an e...

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Unsustainable Credit Commitments

When is lending irresponsible and unaffordable? There are various reasons why lending can be cons...

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The Legacy of Wonga in Unaffordable Lending

Wonga, Wageday Advance, Instant Cash Loans, Quick Quid, 247 Moneybox, Piggybank, Peachy, Uncle Bu...

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Your car and your unaffordable finance claim

Some people have been given car finance agreements they could not afford, and seek to gain compen...

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Claiming for Free Yourself

Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank, pension provider or intermediary. If your complaint is not successful you can refer it to the Financial Ombudsman Service or the Pension Ombudsman yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.