Good to know: You do not need to use a claims management company to make your complaint to your pension provider or intermediary. If your complaint is not successful you can refer it to the Financial Ombudsman Service or the Pension Ombudsman yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.

0345 544 1563

Cancellation

If you are unhappy with our service we may be able to solve the issue for you. Please see our complaints process. If are concerned about using our service (for example because your lender has sent you a letter about Claims Management Companies), then please call us on 0345 544 1563 and we will be happy to listen to you and assure you where appropriate.

Alternatively, if your mind is made up, we make cancelling easy. You can learn about how to cancel by viewing the relevant terms of Terms of Engagement for the product you wish to cancel. You can download a cancellation form here.

Claiming for Free Yourself

Good to know: You do not need to use a claims management company to make your complaint to your pension provider or intermediary. If your complaint is not successful you can refer it to the Financial Ombudsman Service or the Pension Ombudsman yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.