Good to know: You do not need to use a claims management company to make your complaint to a financial services company. If a complaint is not successful you can refer it to an Ombudsman service for free. If a financial services company has failed you may be able to refer the claim to the Financial Services Compensation Scheme for free.

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Category: Unaffordable Lending

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The Harmful Habit of Borrowing Money

Customers who choose to make an affordability claim against their lender will be aware of the ris...

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Money talk: what you get for winning an unaffor...

Understandably, customers are often keen to find out whether their claim is going to be successfu...

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Gambling and credit: a toxic relationship

For some, the internet is a mix of appealing-looking  ‘online casinos’ – with their Las Vegas ima...

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Time on your side? When is it too late for an u...

Many customers have heard that there might be some time limits involved in making a claim, but mi...

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Claiming for Free Yourself

Good to know: You do not need to use a claims management company to make your complaint to a financial services company. If a complaint is not successful you can refer it to an Ombudsman service for free. If a financial services company has failed you may be able to refer the claim to the Financial Services Compensation Scheme for free.