Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.

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Stephen Griffiths

Stressed man after car being written off

Recovering from a Car Write-Off: Helping You Wi...

Over the last 6 years, there have been over 3 million cars classified as a “write-off”...

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A Car Written Off Every Minute in 2024 – A Grow...

In 2017, a report from Direct Line Group estimated that 384,000 vehicles were written off annuall...

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Black Horse Finance compensation

Blackhorse Finance Claims 2025: Complete Guide ...

Black Horse (or Blackhorse) finance customers are realising that they could be owed significant c...

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Know Your Data Rights: The Power of DSARs in Fi...

If you feel your bank, insurance company, or any other financial firm has treated you unfairly, y...

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Bias as inclination

Supporting our customers

Did you know…? 54% of UK workers lack essential digital skills (e.g. accessing online payslips) –...

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Money icon blog

Morses Mis-selling: what you need to know

Widespread mis-selling of loans has become a significant issue in the financial industry, affecti...

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lawyers shaking hands after settlement

Commission: Two types of claims for compensatio...

In UK motor finance loans, ‘commission’ refers to payments made by lenders to car dealers or brok...

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Approved car loan application with pen

Mis-Sold Car Finance: What You Need to Know

If you’ve recently taken out a car loan and are struggling to meet the repayments, or if you feel...

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Claiming for Free Yourself

Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.