Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free. We only charge if your claim succeeds (fees range from 18% to 36% including VAT of your compensation). See our fees for details.

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Cory Waterworth

Hard Done by Financial Institutions

Hard done by? A reality check for the lending i...

A familiar refrain keeps coming from parts of the lending industry. Too much regulation. Too many...

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Car write off explained

Has Your Insurer Shortchanged You on a Written ...

If your car has been written off and you accepted the insurer’s first offer, you may not ha...

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Car Finance Claims

FCA Car Finance Redress Scheme Confirmed: Final...

The FCA published its final rules for the motor finance redress scheme on 30 March 2026.1 The sch...

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FCA car finance redress scheme

FCA Car Finance Redress Scheme: What It Means, ...

Update, September 2026: this article was written on 25 March 2026, just before the FCA confirmed ...

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Fighting Financial Mis-justice

Fighting Financial Mis-justice: Exposing the Cu...

For too long, the culture of borrowing in the UK has relied on a narrative of silence and shame. ...

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car finance compensation eligibility

Car Finance Compensation: Your Questions Answered

Update, September 2026: this article was written in December 2025, while the FCA scheme was still...

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Chart showing UK’s most written-off cars – Ford Fiesta, Vauxhall Corsa, Fiat 500.

The UK’s Most Written-Off Cars – And Why You Mi...

The UK’s Most Written-Off Cars – Could You Have Been Underpaid in the Last 6 Years? In the last 6...

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Challenge your insurance write off valuation

How to Challenge an Insurance Write-Off Valuati...

If you have had a car written off or are currently going through the process, you may be wonderin...

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Claiming for Free Yourself

Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free. We only charge if your claim succeeds (fees range from 18% to 36% including VAT of your compensation). See our fees for details.