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Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank, pension provider or intermediary. If your complaint is not successful you can refer it to the Financial Ombudsman Service or the Pension Ombudsman yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.

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Don’t get scammed

Whether you have been a victim of a scam or not in the past, you will know that you don’t want to...

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Repayments whilst your claim is being looked into

This article is for you if… You’ve made an Unaffordable Lending claim against your lender and you...

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“There is no shame in falling victim to a scam....

“And so, it is more important now than ever to be vigilant, but also to share your experiences wi...

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Financial Abuse

If your partner, family member, carer or anybody else is controlling your financial affairs again...

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Financial Difficulties

Many people experience financial difficulties, and the cost of living crisis has only deepened th...

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Unreliable Income – upheld affordability claims

Some people are wrongly provided with lending they cannot afford to pay back. This might be becau...

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‘Repeat Lending’ – upheld claims

Customers who use high-cost short-term credit or doorstep loans may find that they repeatedly go ...

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Irresponsible Lending to the self-employed

In principle, lending money to a self-employed person is not any worse than lending money to an e...

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Claiming for Free Yourself

Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank, pension provider or intermediary. If your complaint is not successful you can refer it to the Financial Ombudsman Service or the Pension Ombudsman yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.