Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.

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Morses Mis-selling: what you need to know

Widespread mis-selling of loans has become a significant issue in the financial industry, affecti...

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lawyers shaking hands after settlement

Commission: Two types of claims for compensatio...

In UK motor finance loans, ‘commission’ refers to payments made by lenders to car dealers or brok...

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Approved car loan application with pen

Mis-Sold Car Finance: What You Need to Know

If you’ve recently taken out a car loan and are struggling to meet the repayments, or if you feel...

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Hidden commission in the finance interest rate

The Story of Ms Lewis, Arnold Clark, Barclays P...

In November 2018, Ms Lewis visited an Arnold Clark showroom in Liverpool to buy a car. Like many ...

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knowing the time limits for a claim

Knowing the Time Limits for Starting Your Vehic...

Have you had a car written-off due to accident or theft? Concerned that your insurer undervalued ...

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vehicle insurance policy documents

Unfair Car Insurance Policy Terms

 If your car is written-off in an accident, you would usually expect your car insurance to pay ou...

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Mr T's Claim Admiral

Underpaid for Your Written-Off Car? You Might B...

If you’ve had a car written-off through accident or theft within the last 6 years, ever stopped t...

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write-off settlement

Haven Insurance Customers: Are You Owed a Large...

Haven Insurance Customers: Are You Owed a Larger Settlement? If you’ve had a car insurance ...

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Claiming for Free Yourself

Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.