Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free. We only charge if your claim succeeds (fees range from 18% to 36% including VAT of your compensation). See our fees for details.

Insights@Allegiant

Filter by

Can you afford the car, or just the finance pay...

A car is one of the biggest things most of us will ever buy. For many people, it is how they get ...

FCA car finance redress scheme

Car Finance Redress Scheme Suspended: What It M...

The FCA's car finance redress scheme was partially suspended on 2 July 2026 while lenders challen...

Consumer Duty and bank scam refunds illustration

Consumer Duty and scams: the FCA rule that coul...

A rule called the Consumer Duty could be the reason your bank has to refund you after a scam. It ...

Hard Done by Financial Institutions

Hard done by? A reality check for the lending i...

A familiar refrain keeps coming from parts of the lending industry. Too much regulation. Too many...

Car write off explained

Has Your Insurer Shortchanged You on a Written ...

If your car has been written off and you accepted the insurer’s first offer, you may not ha...

Car Finance Claims

FCA Car Finance Redress Scheme Confirmed: Final...

The FCA published its final rules for the motor finance redress scheme on 30 March 2026.1 The sch...

FCA car finance redress scheme

FCA Car Finance Redress Scheme: What It Means, ...

Update, September 2026: this article was written on 25 March 2026, just before the FCA confirmed ...

Fighting Financial Mis-justice

Fighting Financial Mis-justice: Exposing the Cu...

For too long, the culture of borrowing in the UK has relied on a narrative of silence and shame. ...

Claiming for Free Yourself

Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free. We only charge if your claim succeeds (fees range from 18% to 36% including VAT of your compensation). See our fees for details.