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Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.

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Repayments whilst your claim is being looked into

This article is for you if… You’ve made an Unaffordable Lending claim against your lender and you...

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‘Repeat Lending’ – upheld claims

Customers who use high-cost short-term credit or doorstep loans may find that they repeatedly go ...

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Irresponsible Lending to the self-employed

In principle, lending money to a self-employed person is not any worse than lending money to an e...

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Claiming for Free Yourself

Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.