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Car Finance Claims Supreme Court Decision: Ultimate Guide – Implications for Consumers and Financial Firms

Posted on 1 August 2025 by Allegiant Consultant

Introduction: The Supreme Court’s Landmark Car Finance Claims Ruling

The UK Supreme Court has delivered a landmark judgment on the car finance scandal, affecting millions of consumers and financial firms. As the UK’s highest court and the final court of appeal for civil cases, the Supreme Court holds ultimate authority in such matters.

The Supreme Court’s jurisdiction extends to Northern Ireland and includes criminal cases, highlighting its authority across the UK. The Supreme Court President, Lord Reed, played a key role in delivering the ruling, announcing the decision on a Friday afternoon after markets closed on the advice of Britain’s Financial Conduct Authority “in order to avoid causing unnecessary disruption” for investors.

The Court’s decision clarifies the liability of lenders for hidden commission payments in car finance schemes. Whilst the Court rejected that dealers bribe lenders, the Supreme Court did find that compensation must be paid where a commission arrangement was unfair.

The Supreme Court judgment identified five key factors that courts will consider when determining whether a relationship is unfair under section 140A of the Consumer Credit Act 1974:

  • The size of the commission
  • Its nature as a discretionary commission arrangement (DCA) or non-DCA
  • Potential customer vulnerability
  • The extent and manner of disclosure to the customer
  • Compliance with regulatory rules and principles

The Supreme Court judgment is expected to influence the development of a central compensation scheme for affected consumers, with the potential for billions of pounds in redress.

The Car Finance Claims Scandal: Background and Context

The car finance scandal involves the mis-selling of car loans with hidden commission payments to car dealers by finance companies. This practice has affected millions of UK motorists who took out car finance agreements, many of whom may now have valid car finance claims.

The Financial Conduct Authority (FCA) has been investigating the scandal and has proposed a redress scheme for affected consumers in the motor finance sector. The FCA noted that almost 99% of the roughly 32 million car finance agreements entered into since 2007 involved a commission payment to a broker.

The Supreme Court case was brought by finance companies, including FirstRand Bank (Motonovo) and Close Brothers, challenging a Court of Appeal ruling on commission payments. This was one of several test cases that set important precedents for motor finance disputes and car finance claims.

Mr Johnson’s claim was a key example in the Supreme Court’s consideration of unfair relationships in motor finance. The Court confirmed that the size of the commission payment – in Mr Johnson’s case, 25% of the advance credit and 55% of the total charge for credit – was a powerful indication of unfairness. This opens up the potential for considerable compensation payments to consumers with car finance claims.

What the Supreme Court Decision Means for Car Finance Claims

The Supreme Court ruling means that many car buyers will not automatically be able to claim compensation for hidden commission payments unless the commission arrangement was unfair. However, this Supreme Court decision does not close the door on car finance claims.

Many consumers may still be able to claim compensation under the Consumer Credit Act where the relationship between lender and customer is deemed unfair. The FCA noted that the unfairness of commission arrangements may depend on the five factors identified by the Supreme Court.

The Court’s decision underscores the importance of transparency in car finance agreements and the need for consumers to be aware of hidden commission payments, as these can affect the interest rates offered to them. For those considering car finance claims, understanding these factors is crucial.

The Court’s Ruling on Finance Companies and Car Finance Claims

The Supreme Court ruled lenders are not automatically liable for all hidden commission payments in car finance schemes. This aspect of the Supreme Court decision has been widely misreported.

As a result of the Court’s decision, finance companies avoided blanket compensation pay outs that could have arisen from consumer claims. However, contrary to some press reporting, a significant number of consumers will still stand to receive compensation where unfair relationships can be established.

The Court’s decision highlighted that the test of unfairness under section 140A of the Consumer Credit Act 1974 allowed the Court to take account of a very broad range of factors. This means each car finance claim will be assessed on its individual merits.

Financial Implications of the Supreme Court Decision for Car Finance Claims

The Supreme Court’s judgment carries far-reaching financial consequences for lenders, car dealers, and consumers across the United Kingdom. While the Court limited the scope for automatic claims, the decision to uphold Mr. Johnson’s claim sets an important precedent for car finance claims involving particularly high commissions or egregious discretionary commission arrangements.

In response to the judgment, the Financial Conduct Authority (FCA) is expected to confirm within six weeks of the Supreme Court’s decision – by 12 September 2025 – if it is proposing a redress scheme for consumers. This scheme would provide a clear pathway for car finance claims.

The ruling marks a significant change for the car finance market, with analysts suggesting the total compensation bill could run into billions of pounds when combining both unfair relationship claims and the separate DCA investigation.

Industry and Regulatory Response to Car Finance Claims

The Supreme Court’s ruling has sparked varied reactions across the car finance sector. Consumer groups have expressed concerns about the narrowing of automatic compensation routes, while emphasizing that many car finance claims remain viable.

The Financial Conduct Authority (FCA) has responded by extending the pause to the deadline for motor finance firms to provide a final response to customer complaints regarding discretionary commission arrangements (DCAs) until 4 December 2025. This extension affects millions of potential car finance claims.

Senior judges involved in the Supreme Court hearing emphasized the constitutional importance of the case, highlighting the need for transparency, fairness, and prioritizing customers’ interests in all commission arrangements.

The Road Ahead: Why This Supreme Court Decision Is “The End of the Beginning” for Car Finance Claims

Contrary to misleading press reporting suggesting this ruling marks the end of compensation claims, the reality is far more nuanced. This Supreme Court decision represents not the end of car finance claims, but rather “the end of the beginning” of what is likely to become one of the largest consumer redress exercises in UK history.

The Court’s ruling has established clear parameters for when commission arrangements create unfair relationships, particularly focusing on the five key factors outlined. With millions of car finance agreements potentially affected, the total compensation bill is likely to run into billions of pounds.

Significantly, the Supreme Court’s decision does not address the FCA’s separate and ongoing investigation into discretionary commission arrangements (DCAs). This represents a further category of potential compensation beyond what the Court addressed – adding “overly expensive commission” to the list of grounds for car finance claims. The FCA’s forthcoming announcement on DCAs could open up an entirely new avenue for consumer redress, potentially affecting millions more agreements.

For consumers who have been paying inflated interest rates due to undisclosed or excessive commissions, this Supreme Court decision provides hope rather than closure. The combination of the Supreme Court’s unfairness test and the FCA’s separate DCA investigation means that the car finance compensation landscape remains very much alive.

Taking Action on Your Car Finance Claim

If you believe you may have been affected by unfair commission arrangements in your car finance agreement, now is the time to understand your rights. While consumers can pursue car finance claims themselves for free directly with their lender or through the Financial Ombudsman Service, many find the process complex and time-consuming.

Allegiant specializes in helping consumers navigate the complexities of car finance claims following this Supreme Court decision. Our expert team can assess whether your agreement may have involved an unfair relationship under the five factors identified by the Court, handle all communications with lenders, and ensure your claim is properly presented to maximize your chances of success.

With the FCA’s announcement on discretionary commission arrangements expected soon, some consumers may wish to wait before proceeding with their car finance claims. However, given the potential complexity of proving unfairness under the Supreme Court’s criteria, seeking professional guidance can be invaluable. Allegiant offers a no-win, no-fee service, meaning you only pay if your claim is successful.

Don’t let misleading press coverage discourage you – this Supreme Court decision has not ended car finance claims. Contact Allegiant today for a free assessment of your potential claim, or if you prefer to wait for the FCA’s upcoming announcement, register your interest and we’ll keep you informed of developments that could affect your car finance claim.

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Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.