Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.

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Vehicle Write Off Claim Fees

Our success fee is due only if your insurer makes a compensation payout, and is calculated on the amount of the compensation payout.

The success fee amount is calculated using a band charging system. There are five charging bands. Each band has a maximum amount that we will charge.

Success Fee Charging Table

BandCompensation PayoutPercentage rate the Success Fee is calculated on (including VAT)Maximum Success Fee in band (including VAT)
1£1 to £1,49936%£504
2£1,500 to £9,99933.6%£3,000
3£10,000 to £24,99930%£6,000
4£25,000 to £49,99924%£9,000
5£50,000 or more18%£12,000

Below are examples of how this would work in practice.

Lower exampleHigher example
BandCompensation PayoutSuccess FeeCompensation PayoutSuccess Fee
1£100£36£1,499 £504
2£1,600£537.60£9,999 £3,000
3£12,000£3,600£24,999£6,000
4£30,350 £7,284£49,999 £9,000
5£55,000 £9,900£100,000 £12,000

Please note that the examples in the tables are for illustration purposes only. They are not an estimate of the likely outcome or success fee.

Claiming for Free Yourself

Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.