“the borrower should be able to make the required repayments without undue difficulty, whilst continuing to meet other debt repayment obligations and reasonable regular outgoings”.Chapter 5: The Financial Conduct Authority Sourcebook
If you can demonstrate that a high cost loan was “unaffordable”, and that the lender did not conduct appropriate checks, then you are probably eligible for a refund. Unaffordable lending means lending that the a borrower could not reasonably afford at the time it was taken out. Lending money without checking affordability is known as irresponsible lending. If you were only able to repay your high cost loans by juggling other loans or credit cards to get through the month, then your lender may not have made appropriate checks.
Signs that your loan(s) may have been unaffordable include:
- you frequently consolidated loans or borrowed shortly after repaying a loan
- your loans from a single lender were regularly increasing in size
- you missed some repayments
- you made some repayments late
- the loan repayment was a substantial part of your income
- you were using one form of debt to fund another.
How we can help.
We have used our experience of unaffordable credit claims to build processes that ask you relevant questions to build a complaint. We can help guide you through the claims journey and set out arguments about potential shortcomings in your lender’s affordability checks.
A Trusted Name Allegiant Finance Services Ltd is widely regarded as a pioneer in the high cost loan claims management market.
Friendly & Experienced Advisors Contactable by email, phone, live chat or post, whichever you prefer.
Confidential & Discreet We will only correspond with you and keep your details secure. We’ll never sell your data.
Proven Track Record We've been claiming high cost loan refunds since 2013
Online Application Full online application process. Receive an automated decision on whether we can take on your claim
Over £50 million+ Recovered We are proud to have recovered £millions on behalf of our customers.