Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.

0345 544 1563
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  2. Allegiant E-Sign Privacy Notice
  1. Home
  2. Allegiant E-Sign Privacy Notice

Allegiant E-Sign Privacy Notice

This notice explains how we handle your personal data when you use our electronic signature platform (“E-Sign”). It applies only to E-Sign and should be read alongside our main Privacy Policy at allegiant.co.uk.

1. Who We Are
Allegiant Finance Services Limited is the data controller. Company No. 07474972. FCA authorised (FRN 836810). ICO registered (Z2569335). Address: 400 Chadwick House, Warrington Road, Birchwood Park, Warrington WA3 6AE.

2. What Data We Collect
When you use E-Sign, we collect:

  • Your name and email address
  • The documents you sign
  • Your electronic signature
  • IP address and device information
  • Date, time and actions taken during signing
  • Browser type and operating system

3. Why We Collect This Data
We process your data to:

  • Enable you to sign documents electronically
  • Create an audit trail proving the validity of your signature
  • Perform our claims management services
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure security

4. Legal Basis
We rely on:

  • Contract: Processing is necessary to provide our claims services to you.
  • Legal obligation: We must keep records to comply with FCA rules.
  • Legitimate interests: Maintaining audit trails and preventing fraud.

5. How We Protect Your Data
We use:

  • Encryption in transit and at rest
  • Secure UK-based servers
  • Access controls limiting who can view documents
  • Regular security testing

6. Who Sees Your Data
We may share your data with:

  • Lenders, insurers or financial institutions relevant to your claim
  • The Financial Ombudsman Service or FSCS
  • Our technology providers who host E-Sign
  • Regulators, courts or law enforcement where required by law

All third parties are bound by data protection agreements.

7. How Long We Keep It
We retain E-Sign data for 6 years after your claim concludes. Audit trail data proving signature validity is kept for the same period. After this, data is securely deleted.

8. Your Rights
You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (subject to legal retention requirements)
  • Object to processing based on legitimate interests
  • Receive your data in a portable format

9. Contact Us
Email: helpdesk@allegiant-finance.co.uk
Phone: 0345 544 1563
Post: 400 Chadwick House, Warrington Road, Birchwood Park, Warrington WA3 6AE
You may also complain to the Information Commissioner’s Office (ico.org.uk).
Version 1.0 – January 2026

Claiming for Free Yourself

Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your lender, bank or insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.