Support

Thank you for sharing your circumstances with us. We understand that this may be a difficult time, and we want to reassure you that help is available. We have listed some organisations below that offer free and confidential support.

Financial Support Organisations

• MoneyHelper offers free, impartial guidance on managing finances – you can reach them at 0800 138 7777 or visit https://www.moneyhelper.org.uk
• StepChange Debt Charity provides free expert debt advice and debt management plans – they’re available at 0800 138 1111 or https://www.stepchange.org/
• Citizens Advice can also help with debt and consumer issues at https://www.citizensadvice.org.uk/ or by calling 0800 240 4420

Mental Health Support Organisations

Mind provides support and advice to empower anyone experiencing mental health challenges. You can read more on their website https://www.mind.org.uk/ and they can be contacted on 0300 123 3393 or email info@mind.org.uk.

Whatever you’re going through, there are people you can talk to any time. You can:

• Call the Samaritans on 116 123 (UK-wide) – or read more on their website https://www.samaritans.org/
• Text SHOUT to 85258(UK-wide) – or read more on their website https://giveusashout.org/
• Call C.A.L.L (Community Advice & Listening Line) on 0800 132 737(Wales only) – or read more on their website https://www.callhelpline.org.uk/

How We Can Help

At Allegiant, we are committed to supporting you throughout every stage of the claim, from start to finish. Our team can be contacted using any of the following methods:

• Helpline telephone number: 0345 544 1563 (calls charged at local rate).
• Office Hours: Monday to Friday 8:30 am – 5:00 pm excluding bank holidays.
• Email: helpdesk@allegiant-finance.co.uk
• Payment/Invoice Queries: You can speak directly to our Credit Control team on 01925 912 040 (calls charged at local rate).
• Post: You can send a letter to us for free using this address FREEPOST RTYU-XUTZ-YKJC, 400 Chadwick House, Warrington Road, Birchwood Park, Warrington, WA3 6AE