Good to know: We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.

Ever had a vehicle written off?

You could be owed money if your vehicle was undervalued by your insurance company?

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100% No Win No Fee Our fees range from 18% to 36% (including VAT) on successful claims.

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Allegiant - A Brand You Can Trust

  • You could be eligible even if the original claim was your fault
  • You could be owed between 1,000 - £2,000, or more*
  • A claim would not go against your current insurance or affect your no claims bonus
  • There are no upfront fees to start a claim
  • A claim would not go against your current insurance or affect your no claims bonus
  • There are no upfront fees to start a claim

Some of the eligible vehicle types

Did You Know?

Unfair Vehicle Write-Offs Happen More Often Than You Think. Many Vehicles Are Undervalued Or Written Off Unnecessarily, Leaving Owners With Less Compensation Than They Deserve. By Challenging These Decisions, You Can Ensure Fair Treatment And Reclaim The True Value Of Your Vehicle.

  • Over £67 Million Reclaimed across all claims
  • We have been operating for over a decade
  • We are an FCA Regulated Company
  • We Only Charge A Fee If You Get A Compensation Payout From Your Claim With Us.
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Don't Settle for Less

Most people assume their insurance payout was fair, trusting the system.

But the FCA's recent findings show that insurers often undervalue settlements on written-off or stolen vehicles, meaning you could be missing out on money that's rightfully yours. Times are tough, and now more than ever, it's important to ensure you get what you deserve. Don't let insurers shortchange your money.

Write Off
Claims Process

We realise that claiming against an insurance company may feel daunting. We aim to make the claims process as simple as possible. Our experienced team will communicate with the insurance company (and where required, the Ombudsman service) on your behalf. We use bespoke technology to ensure efficient claims handling. Throughout the process, we inform you of claim progress using a “stage process”, so you can track your progress easily. Please remember that we are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your insurer. If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.

  • Step 1

    Pre complaint investigation and analysis.

  • Step 2

    Formal complaint made, where appropriate.

  • Step 3

    Insurance company responds with a Final Response Letter.

  • Step 4

    If an appropriate outcome cannot be reached, referral to Financial Ombudsman Service.

FAQ's Vehicle Write Off Claims Service

Click below to see answers to common queries.

A write-off, or total loss, occurs when your insurer decides that the cost of repairing your vehicle is economical based on its market value before the incident. The insurer will declare it a total loss and provide a settlement based on its pre-accident value.

Yes you can still make a claim. An insurance company treats a claim as a “fault” claim when it can’t get back any of the costs it’s paid out to settle the claim from a third party (such as another driver’s insurer). This does not change the fact that your insurer should make a payout reflecting the true pre-accident market value of your vehicle.

Some insurers offer a lower initial settlement, assuming the customer might accept it or might not know how to challenge it. This is a point of concern highlighted by the UK regulator, the Financial Conduct Authority.
Even if the insurer increases its valuation, it still may not be high enough when compared to the objective guidance available for valuing vehicles.

If you cannot remember the registration of your vehicle, we can still help. Simply enter the details of the vehicle manually and we should be able to find the vehicle and registration for you to continue a claim.

You’re still responsible for any remaining finance payments. The reclaim against your insurer, for potentially undervaluing your written-off vehicle, is completely separate to any contractual agreement you have with your finance company.

Unfortunately, in order to make the claim, it would need to be the policyholder of the vehicle and not a named driver. Even if you were driving at the time of the accident. It would still need to be the policyholder who makes the claim.

Yes, the valuation considers factors like age, mileage, model, and additional features. Allegiant ensures these factors are considered fairly, where that information is available.

Allegiant can assist with claims for incidents up to six years old, making it possible to revisit past claims where recent guidance suggests a higher valuation should have been used. If the write-off is more than 6 years ago, certain time limit restrictions for making a reclaim could apply.

Top 10 most written off cars in 2023
Rank Car Model Quantity
1 Ford Focus 7,219
2 Ford Fiesta 6,422
3 Vauxhall Astra 6,363
4 Volkswagen Golf 6,123
5 BMW 3 Series 5,283
6 Nissan Qashqai 3,423
7 BMW 1 Series 3,338
8 Volkswagen Polo 2,852
9 Ford Transit 2,838
10 Audi A3 2,831

https://www.topgear.com/car-news/list/these-were-10-most-written-cars-britain-2023

Write-offs are classified into four categories:

  • Category A: Severe damage, vehicle must be scrapped.
  • Category B: Significant damage, parts may be salvaged but the body must be destroyed.
  • Category S: Structural damage, can be repaired and returned to the road after re-registration.
  • Category N: Non-structural damage, can be repaired and driven again without re-registration.

In some cases, yes. You can buy back your vehicle, especially if it’s a Category S or N. However, the vehicle will carry a write-off marker, which could affect resale value. However, if it is a category A or B these vehicles are unable to be returned to the road and subsequently have to be scrapped.

Yes, you can negotiate. It’s reasonable to ask your insurer how they calculated the value and which trade guides they used. Allegiant can support you in these discussions if your claim was undervalued, and you are using our service to reclaim.

Allegiant assists customers who believe their write-off settlement was undervalued by insurers. Using industry trade guides, Allegiant can determine the car’s true pre-accident market value and could help you reclaim any underpaid amount.

It is important before engaging the services of a company or person offering to help you recover lost money through fraud that they are legally authorised to do so. Allegiant Finance Services Limited is a Claims Management Company that is Authorised and Regulated by the Financial Conduct Authority. Firm Reference Number: 836810.

You can check our credentials on the Financial Conduct Authority’s Financial Services Register. The register lists all the firms authorised to conduct regulated financial services activities, which includes Claims Management Services. You can find the Financial Service Register by entering “FCA register” on your internet browser.

We’re a UK based business operating from 400 Chadwick House, Warrington Road, Birchwood Park, Cheshire WA3 6AE. We were founded in 2010. You can check by typing in “Companies House Search” into your internet browser and searching for “Allegiant Finance Services”.

You can check independent review sites like Trustpilot and Google Reviews.

Yes, our service is chargeable but only where you receive compensation.

We are a Claims Management Company (CMC). You do not need to use a CMC to make your complaint to your insurer. If your complaint is not successful, you can refer it to the Financial Ombudsman Service yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.

If you choose to use our service our fees are owed upon a successful claim and are a percentage of the amount recovered.

We do not charge upfront fees, and if your claim is unsuccessful there is no charge. You can cancel your claim for free at any point unless an offer has been made, at which point our success fee will apply.

You can view our fees here

Allegiant will need some details about the vehicle that was written-off due to accident or theft. If you provide us with the vehicle registration, we use special databases to look up the important information about the vehicle. We also need to know who your insurer was, and when you believe the vehicle was written off.
You do not need to know what a fair valuation for your vehicle would have been; because we will look into that for you.

The answer to this largely depends on our negotiations with your insurer, and their willingness to settle your reclaim. If your insurer is willing to make a compensation offer, the reclaim should take a few months from start to finish. However, if your insurer does not agree, and we need to involve the Financial Ombudsman Service, then this could potentially add many more months to await a resolution – depending on the ombudsman service’s workload.

If a reclaim is successful, Allegiant charges a percentage of the reclaimed compensation as a fee. We do not charge a fee on the insurance payout you originally received prior to your reclaim with Allegiant.
For example:
a. A few years ago your insurer pays you an amount by valuing your written-off vehicle at £2,000.
b. You start a Reclaim with Allegiant. We uncover that your vehicle was in fact worth £2,500, resulting in a compensation payout of £500, to make up the difference.
c. Allegiant would charge a fee based on the new £500 payout (not the original payout of £2,000).
d. Allegiant’s fee, based on a £500 compensation payout, would be £180 (including VAT).

If Allegiant does not recover compensation, you won’t be charged any fees. Allegiant only earns a fee on successful claims.

Our success fee is due only if your insurer makes a compensation payout, and is calculated on the amount of the compensation payout.

The success fee amount is calculated using a band charging system. There are five charging bands. Each band has a maximum amount that we will charge.

Success Fee Charging Table

Band Compensation Payout Percentage rate the Success Fee is calculated on (including VAT) Maximum Success Fee in band (including VAT)
1 £1 to £1,499 36% £504
2 £1,500 to £9,999 33.6% £3,000
3 £10,000 to £24,999 30% £6,000
4 £25,000 to £49,999 24% £9,000
5 £50,000 or more 18% £12,000

Below are examples of how this would work in practice.

Lower example Higher example
Band Compensation Payout Success Fee Compensation Payout Success Fee
1 £100 £36 £1,499  £504
2 £1,600 £537.60 £9,999  £3,000
3 £12,000 £3,600 £24,999 £6,000
4 £30,350  £7,284 £49,999  £9,000
5 £55,000  £9,900 £100,000  £12,000

Please note that the examples in the tables are for illustration purposes only. They are not an estimate of the likely outcome or success fee.

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