Good to know: You do not need to use a claims management company to make your complaint to your pension provider or intermediary. If your complaint is not successful you can refer it to the Financial Ombudsman Service or the Pension Ombudsman yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.
Rowanmoor Personal Pensions Limited advertised itself as one of the leading pension providers in the country. However, they are now embroiled in a number of mis-sold Sipp cases, and have been featured in the media for wrongdoing. The company is still active and permitted to do business by the Financial Conduct Authority (FCA). However, they have had a chequered reputation since the police launched a fraud investigation into the company. More recently, the Pension Ombudsman Service declared that the firm’s insurance process was inadequate.
Rowanmoor is not just one company – it is split into Rowanmoor Trustees Limited, Rowanmoor Executive Pensions Limited, and Rowanmoor Personal Pensions Limited. Most of our mis-sold Sipp claims come from clients of Rowanmoor Personal Pensions Limited – is that true for you?
Rowanmoor Personal Pensions Limited was incorporated on 17 June 1988, and registered at Rowanmoor House, 46-50 Castle Street in Salisbury, Wiltshire, SP1 3TS. They previously traded under two different names: Northshare Limited (from 17 Jun 1988 to 05 Jul 1988) and Bridford Pension Trustees Limited (from 05 Jul 1988 to 03 Oct 2006).
Throughout Rowanmoor’s trading history, they have had forty officers, thirty-five of whom have resigned. The active officers include Nicola Megaw, Vincent Philippe Francois Cambonie, Paul Downing, David John Etherington, and Philip Smith.
Did you ever invest with Rowanmoor, putting your retirement savings in their hands, only to have them take advantage of you? If you were mis-sold Sipp pension funds, you could be eligible for mis-sold Sipp compensation.
The company you likely know as Rowanmoor is actually the umbrella name for three different firms: Rowanmoor Personal Pensions Limited, Rowanmoor Trustees Limited, and Rowanmoor Executive Pensions Limited. All three of these companies are part of the Embark Group.
Embark Group was all over the media back in 2009, when it came to light that their ex-managing director David Seaton defrauded Embark out of more than £1million. Just as Embark was starting to rebuild their reputation, they landed in another scandal when it became clear they hadn’t insured their SSAS properties correctly.
Soon, hundreds of Rowanmoor’s UK clients came forward to launch mis-sold Sipp compensation claims with the FSCS to try and recoup some of their losses. Could you be eligible to do the same?
If you ever invested your retirement savings with Rowanmoor, you might have been mis-sold Sipp pension products. Rowanmoor misled their clients and sold them unregulated, risky Sipp products without accurately assessing their financial situation. Does this sound familiar?
If a Rowanmoor advisor failed to warn you about the risks of transferring your retirement savings from a stable scheme to an unregulated Sipp fund, you could qualify for mis-sold Sipp compensation. To find out if you are eligible, speak with one of our Sipp claims experts. It’s easier than you might think to look into a mis-sold Sipp compensation claim to recoup your losses from Rowanmoor. Apply online today for an information pack to learn more.
Apply NowIn this article, Allegiant’s Pensions & Investments Manager, Andy Ramsay, explores the fundamental differences between the Court and Ombudsman routes for resolving pension & investment claims. The article highlights key differences in:-
Andy further explores outdated preconceptions about Claims Management Companies. This short summary is essential reading for anyone planning on making a pension or investment claim with the assistance of a CMC or law firm.
Click to ReadYou may have heard of the Financial Services Compensation Scheme (FSCS), but do you fully understand its vital role within the UK’s financial services sector? In this short piece, we look at:-
This article will be of particular interest to anyone with a potential compensation claim against a financial service provider that has collapsed.
Click to ReadThe Financial Conduct Authority (FCA) has identified ‘serious and ongoing failings’ by both Individual Financial Advisers (IFAs) and Self-Invested Personal Pension Providers. Typically, mis-selling is related to the “wrong” type of investor being given poor or misleading advice as to what investments were relatively safe and right for them. In this summary, we look at What a SIPP is, and how they have been mis-sold, together with the FCA’s review into sector malpractice.
Click to ReadPre complaint investigation and analysis. No paperwork? Don't Worry! We could still help.
Once we've assessed claim prospects, we make a pension complaint to the Ombudsman or FSCS, where appropriate
Pension complaint response received. We'll carefully analyse the response and advise you on how to proceed.
If appropriate resolution cannot be reached with a live firm, and we disagree with their stance, we will refer the claim to Ombudsman on your instruction.
As of the 1st March 2022 we have implemented a new fee structure which we have explained below. If you signed your contract with us prior to the 1st March 2022, please refer to your signed claims pack for our previous fee terms.
Our fees are owed upon a successful claim and will depend on the Gross Compensation you receive. “Gross Compensation” means the amount awarded to you whether this is paid directly to you or paid into an investment or pension, and prior to any deduction of any income tax due to HMRC on your award. Please refer to the definition of “Gross Compensation” and Section 5 of our Terms of Engagement for further information including a table showing how our fees work in different scenarios.
If successful, your fee will be calculated based on which band your redress falls into and will be charged by whichever is the lowest of:
The below table outlines the redress bands, the maximum percentage rate of charge and the maximum total charge is for each band.
Band | Redress | % Charge (with VAT) | Maximum charge (with VAT) (£) | Maximum charge (without VAT) |(£) |
1 | 1 – 1499 | 36% | 504 | 420 |
2 | 1,500 – 9,999 | 33.6% | 3000 | 2500 |
3 | 10,000 – 24,999 | 30% | 6000 | 5000 |
4 | 25,000 – 49,999 | 24% | 9000 | 7500 |
5 | 50,000+ | 18% | 12,000 | 10,000 |
Examples of how this would work in practice:
Band | Lower example | Higher example |
1 | You receive £100 in redress; our fee would be £36. | You receive £1499 in redress; our fee would be £504. |
2 | You receive £1,600 in redress; our fee would be £537.60. | You receive £9,999 in redress; our fee would be £3,000. |
3 | You receive £12,000 in redress; our fee would be £3,600. | You receive £24,999 in redress; our fee would be £6,000. |
4 | You receive £30,350 in redress; our fee would be £7,284. | You receive £49,999 in redress; our fee would be £9,000. |
5 | You receive £55,000 in redress; our fee would be £9,900. | You receive £100,000 in redress; our fee would be £12,000. |
Please note, the above fee examples are for illustration purposes only. They are not an estimate of the likely outcome or fee you will need to pay. Each claim depends on its own merits.
It is possible that our fee may become payable before you have access to your pension or investment which may result in you having to pay our fee from your own funds
You can cancel for free at any time within 14-days without giving any reason and without incurring any liability. You can communicate your cancellation by telephone, post, email or online.
You can cancel this agreement at any time after the 14-day cancellation period. However, if a complaint submitted by us is successful, the Success Fee will apply in the usual way.
You can cancel by post: Allegiant Finance Services Limited, Freepost RTYU–XUTZ–YKJC, 400 Chadwick House, Warrington Road, Birchwood Park, Warrington, WA3 6AE; (b) by email: [email protected]; (c) by telephone: 0345 544 1563; or (d) online at https://allegiant.co.uk/compliance/cancellation.
Our small, dedicated pensions team provide a personal touch
We’ll treat your claim as strictly confidential. Your personal information is safe with us.
We’ve serviced over 100,000 clients across all service lines since our inception in 2010.
We could still help if you don’t have all your paperwork or details. Our team are experienced in helping locate paperwork where possible.
Our online application system and claim audit surveys enable us to offer an efficient and convenient claims journey.
Good to know: You do not need to use a claims management company to make your complaint to your pension provider or intermediary. If your complaint is not successful you can refer it to the Financial Ombudsman Service or the Pension Ombudsman yourself for free if the firm is still trading. For eligible failed firms, you can refer a claim to the Financial Services Compensation Scheme for free.