Warrington WA3
Full-time
Salary: £16,000.00 /year


About Us

We are an ambitious Claims Management Company located at Birchwood Park, Warrington. We are fully authorised and regulated by the Financial Conduct Authority (FCA). Our ethos is to provide a high-quality service which results in excellent customer service/satisfaction. We are one of the UK’s leading payday loan claims specialists, and we are currently expanding the business.

About the role

We are looking for a Claim Submissions Assistant who has a real desire to forge a career with Allegiant.

Broadly this entails reviewing paperwork, assessing it against a range of criteria and ascertaining whether a claim has merit (training provided). The role encompasses preparing submissions to both payday loan lenders and the Financial Ombudsman Service. Your mission is to ensure paperwork is in order, that a claim has merit and that submissions are clear and precise. You will need good writing skills as the role includes working with base templates to draft bespoke allegations.

The role requires excellent internet, Excel and Word skills and an ability to pick up systems quickly. The role will include:

  • Searching emails and reviewing files and adding/updating data on our system as appropriate
  • Scanning inbound post and saving it to the system accordingly
  • Verifying and cross-checking data
  • Telephone calls to clients and lenders
  • Reviewing claims forms
  • Drafting and formulating arguments on behalf of customers (training provided)
  • Updating our systems.

Key Skills

  • Good writing skills
  • Demonstrable record of data entry
  • Excellent IT skills, in particular, an experience of web-based email systems (such as Gmail)
  • Ability to learn systems quickly
  • Attention to detail and remain focused whilst engaged in repetitive tasks.
  • Experience of working in a claims management company (including PPI, PBA) environment desirable but not necessary.

Hours & Salary

9 to 5 pm Monday to Friday, Flexible hours considered.

STRICTLY NO AGENCIES.

Job Types: Full-time, Permanent

Starting salary: £16,000.00/year

Please note that successful candidates and all job offers are subject to detailed references (employment and education) and DBS checks. Please ensure your CV is up to date and accurate before applying.

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