Warrington WA3
Full-time
Salary: £17,250.00 /year


Job Summary

We are a niche, ambitious Claims Management Company located at Birchwood Park, Warrington. Our ethos is to provide a high-quality service which results in excellent customer service/satisfaction.

You will be working in a small, close-knit team, collecting, facilitating and where needed, chasing, payments from consumers who have made successful compensation claims using our no win, no fee service.

This is not a call centre environment and we do not subscribe to targets. We believe a happy and motivated workforce will produce the best results for us, and more importantly, our customers.

Learn more about us at www.allegiant.co.uk

Responsibilities and Duties

  • Calling client to advise how our invoicing works / building rapport and excellent client service
  • Chasing third parties to ascertain whether client has been paid
  • Emailing & calling clients and diarising to see whether payment has been received
  • Reporting to Finance Manager and generating system reports where needed
  • Assisting with day to day other office functions if required.
  • Working 12 – 8 shift Monday to Friday.

Qualifications and Skills

  • Demonstrable record of data entry
  • Superb telephone manner
  • Proficient IT skills, in particular, experience of web-based email systems (such as Gmail)
  • Experience of Xero (preferred not essential)
  • Ability to learn systems quickly
  • Attention to detail and remain focused whilst engaged in repetitive tasks.
  • Experience of working in a credit control or collections

Benefits

  • Workplace pension for eligible employees (Aviva)
  • Perkbox benefits (www.perkbox.com)

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